Our vision is to be the Standard of Excellence and we will achieve that by being;
- The first choice of the most sought after clients attracted by the depth of our world-class service.
- The first choice of the world’s most coveted talent
PenielStephens brings world-class abilities and deep local expertise to help clients succeed wherever they operate. The firm has become one of the leading professional services firm in Ghana. The firm is providing services to wide range of clients both multinational and local companies.
The firm has significant presence across manufacturing, services, commercial, financial and public sector entities in the country. PenielStephens brings together clients, offers innovative solutions and endeavors to exceed client expectations. The firm adopts a customized, responsive and personal approach towards client service and offers a complete range of services across various industries.
PenielStephens has a rigorous set of client service standards. The following standards are followed throughout the firm to ensure supreme quality service:
- Gain an overall understanding of client to determine their exact requirements.
- Develop Client Service Plan that clearly outlays the roles and responsibilities of PenielStephens as well as client.
- Ensure effective communication with client throughout the service period and avoid last moment surprises.
- Obtain frequent feedbacks from client for each service rendered so that deficiencies, if any, can be improved.
- Charge reasonable remuneration that commensurates with the services rendered.